Privacy Policy

At Lotus, we take the privacy of our users seriously. Information we receive through our contact forms, quotation requests, email, or WhatsApp is used solely to respond to inquiries, provide quotations, process orders, and improve our services.

We may collect the following information:

• Full Name

• Company Name

• Email Address

• Phone Number

• Country

• Information related to your product inquiry

Our website may also use cookies and services such as Google Analytics and Google Ads to analyze website performance and improve the user experience.

We are committed to protecting the privacy of our users and do not disclose their personal information to third parties or organizations. When necessary, and solely for the purpose of processing and fulfilling an order, essential information may be shared with trusted logistics companies, suppliers, and other reputable business partners involved in providing our services.

Users may request access to, correction of, or deletion of their personal information at any time by contacting us via the company’s email address.